Information on accessibility on the Matterhorn Gotthard Bahn railway

Simply enter your departure and arrival stations in the SBB timetable search.

• Then click on "Settings" on the right side and slide the slider for "Accessible connection" to the right.

• Choose which connections you want to be displayed, for example, "show all connections".

• Click on "Apply".

In the detailed view, which you can access by clicking on the desired timetable, you will now see information for each station about whether autonomous boarding is possible, whether pre-registration is required, or if a taxi service (shuttle) is available.

The Matterhorn Gotthard Infrastruktur AG (MGI) has converted 31 of its 43 train stations in accordance with the requirements of the Disability Discrimination Act (as at the end of 2024). This includes, for example, ensuring that platforms allow passengers to board trains at ground level and that all information for travellers is provided both visually and acoustically. The remaining 12 stations are all in the preparation or planning phase and will be converted by 2030 at the latest.

In spite of the structural measures taken, some train stations are not completely accessible, because, for example they are situated on a bend and the distance between the train and platform is too great in certain places. Therefore, at the affected train stations, our staff will give you assistance.

Since January 2024, MGBahn will offer alternative solutions at all train stations that are not accessible, not even with assistance. MGBahn will organise a shuttle service that will take passengers to the nearest accessible train station.

Please order assistance from our staff and the shuttle service from the SBB Contact Centre Handicap: Daily from 5 a.m. to midnight, telephone +41 800 007 102 (free of charge in Switzerland / chargeable from abroad). Further information at sbb.ch/handicap

Our staff will help you embark and disembark at the following stations:

• Kalpetran

• Stalden-Saas

• Biel (Goms)

• Brig

• Andermatt

Please register at least 1 hour before the departure at the Contact Center Handicap: Every day from 5 a.m. to midnight, telephone +41 800 007 102 (free in Switzerland / chargeable from abroad). Further information at sbb.ch/handicap

At these stations, the MGBahn organises a shuttle service that will take you to the nearest accessible station:

• Randa

• Herbriggen

• St.Niklaus

• Fürgangen Bellwald Talstation

• Niederwald

• Münster

• Realp

• Hospental

• Oberalp Pass (only accessible in summer)

• Sedrun

Please call the Handicap Contact Centre at least 2 hours before departure: Daily from 5 a.m. to midnight, telephone +41 800 007 102 (free of charge in Switzerland / chargeable from abroad). Further information at sbb.ch/handicap

With the Swiss ID card for disabled travellers (companion card), the accompanying person and/or guide dog travels with you free of charge. The disabled person needs a valid ticket.

• Width 70 cm

• Length 125 cm

• Height 137 cm

• Weight 320 kg (mobile lift maximum load capacity)