Zermatt Shuttle at Zermatt train station

All about our services during your journey with the Matterhorn Gotthard Railway

We’re here for you 

Do you want to travel without luggage? Have you lost a piece of luggage or would you like to refund a ticket that you could not use? On this page you will find a lot of interesting information. Can't find what you're looking for? We will be happy to help you.

Railcenter MGBahn
Railcenter MGBahn

Per Telefon, E-Mail oder Whatsapp für Sie da

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Travel with luggage

Luggage transportation to your travel destination

Carefree travel without all those suitcases within Switzerland and abroad. We can bring your luggage for you from station to station and even from door to door. You have your head hands free to get the most out of your trip. Luggage transportation is coordinated with the SBB (Swiss national railway). Book your luggage transportation here

Lost property service

More customer service

Compensation and reimbursement
Freight transport
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