Matterhorn Gotthard Bahn


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Protection concept for public transport

From 11 May 2020, the protection concept "How to travel safely in public transport" will apply to public transport in accordance with the principles laid down by the SBB in its role as the public transport’s system leader.

Protection concept - please observe the following rules

Keep your distance

Keep your distance at bus stops, in front of counters and at ticket machines. Leave space for people getting off and form an aisle in busy places. Make sure that the distribution in the vehicles is as good as possible. 

Wear a face mask.

A mask requirement is now in effect on public transport. Wear a hygiene mask in the vehicles, in the stations and at the stops. 

Avoid rush hour

If possible, avoid the most frequently used trains and switch to less frequented connections.

Buy tickets online

Prepare for the journey: Consult the timetable. Buy your ticket, if possible online or from a ticket machine, and pay at ticket counters, preferably without contact. Keep the ticket handy for inspections.

Follow hygiene rules

Observe the rules of hygiene and conduct of the Federal Office of Public Health.

We clean regularly

We take care of the regular cleaning of the vehicles, especially of contact surfaces such as handrails, handles and buttons. Please support us by not leaving any waste in the vehicles and by disposing of the waste in the containers on the platforms.

                    “Clean & Safe” campaign

Reduced counter opening hours

Due to restrictions on public and tourist traffic, our staffed counters are also open at reduced hours. Below are the current opening hours: