| Opening hours | Daily 7.30 - 12.20 / 14:50 - 18:30 | From 01.10.2020: 07.30 – 12.00 / 14.00 – 17.30 |
| Contact customer service | 0848 642 442 |
Services at the station
| Ticket machine | Available |
| Free Wifi | Available (FreeMatterhornRailway) |
| Lost property service | Available |
| Money exchange | Available |
| Baggage check-in / reclaim | Available |
| Parking spaces | Not available |
| Lockers | Available (small, medium, large) |
| Toilets | Available |
Subsidiary establishments
| Establishment | Contact | Opening hours |
| Station Buffet | 41 27 968 19 68 | Täglich von 6.00 bis 23.00 Uhr |
| Brezelkönig | 041 289 64 64 | Daily from 8.00-18.30 |
| Kiosk | 027 967 27 05 | No opening hours available |
Special facilities at the station
| Boarding and alighting assistance for passengers in wheelchairs | Available |
| Mobile lift | Available |
| Wheelchair-accessible ticket counters | Available |
| Wheelchair-accessible toilets | Available |
| Step-free access to platforms (lift/ramp) | Available |
| Counter with induction loop for hearing aid users | Not available |