| Opening hours | daily | 07.30 - 12.00h and 13.30 - 18.00h |
| Opening hours from 18.10.2021 | daily | 07.30 - 12.00h and 14.00 - 18.00h |
| Contact customer service | +41 (0)848 642 442 |
Services at the station
| Ticket machine | Available |
| Free Wifi | Available (FreeMatterhornRailway) |
| Lost property service | Available |
| Money exchange | Available |
| Baggage check-in / reclaim | Available |
| Parking spaces | Not available |
| Lockers | Available (small, medium, large) |
| Toilets | Available |
Subsidiary establishments
| Establishment | Contact |
| Station Buffet | +41 (0)27 968 19 68 |
| Brezelkönig | +41 (0)27 967 02 91 |
| Kiosk | +41 (0)27 967 27 05 |
Special facilities at the station
| Boarding and alighting assistance for passengers in wheelchairs | Available |
| Mobile lift | Available |
| Wheelchair-accessible ticket counters | Available |
| Wheelchair-accessible toilets | Available |
| Step-free access to platforms (lift/ramp) | Available |
| Counter with induction loop for hearing aid users | Not available |