What are the benefits of the new login process for me?
The SwissPass login gives you access to various online public transport services. You simply log in with your SwissPass login and you don't need a separate customer account for each webshop.
What will change for me?
Access to your MGB customer account will only be possible with a SwissPass login. As a result, all MGBahn customer accounts that are not linked to a SwissPass login will be deactivated on 21 November 2023 and you will no longer be able to access them.
What can I do to prevent access to my MGBahn customer account from being deactivated?
To continue accessing your MGBahn customer account after 21 November, link it to your SwissPass login:
I already have a SwissPass login: If you use the same e-mail address for your SwissPass login as for your MGBahn customer account, you don't need to do anything. The link will take place automatically when you log in to MGBahn with your SwissPass login for the first time. The password is the same as for your SwissPass login.
I already have a SwissPass login but with a different e-mail address: If you use a different e-mail address for your SwissPass login than for your MGBahn account, the accounts cannot be linked. Change your SwissPass login so that the e-mail address matches the e-mail address in your MGBahn customer account. Where can I change my login e-mail address (username)? Log in to your SwissPass Account with your e-mail address and personal password. Then click on your initials at the top right and select “Login details”. Enter your new e-mail address under “Change login e-mail address”.
I don’t have a SwissPass login yet: Register at www.login.swisspass.ch with the same e-mail address as for your MGBahn account. After the change on 21 November 2023, your MGBahn account will be automatically linked to your SwissPass login.
How do I create a new customer account on matterhorngotthardbahn.ch?
If you create a customer account on our website after 21 November 2023, you will be redirected directly to www.swisspass.ch, where you set up a SwissPass login. Registration is free of charge and can be completed in just four steps.
Do I need a SwissPass to register?
No. You can also register if you don't have a SwissPass card.
Am I already registered with “SwissPass”?
To check whether a login already exists with your e-mail address, go to https://login.swisspass.ch/v3/oevlogin/login.
If you have forgotten your password, you can reset it here. If a security code has not been sent to the specified e-mail address, no account exists with the specified e-mail address.